Manager - Quality & Excellence
Full Job Posting
Qualifications
- Bachelor's degree in Business Administration, Engineering, or Quality Management.
- Relevant professional certification in quality or operational excellence is preferred.
- Lean Six Sigma, EFQM, or ISO Lead Auditor certifications are highly desirable.
- Strong professional proficiency in English, with Arabic as an advantage.
- Minimum 7 years of experience in quality, business excellence, or process management.
- Experience leading cross-functional improvement initiatives is an asset.
- Strong knowledge of Quality Management Systems and process improvement methodologies.
- Practical experience with Lean, Six Sigma, or similar frameworks.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to translate process findings into practical improvement actions.
Responsibilities
- Develop and enhance quality management and business excellence frameworks.
- Lead continuous improvement initiatives and process optimization across functions.
- Establish and monitor quality KPIs, performance indicators, and improvement metrics.
- Conduct process reviews, quality assessments, and internal audits to identify gaps.
- Identify process inefficiencies and recommend practical solutions.
- Standardize and maintain SOPs, policies, and governance documentation.
- Support the implementation and effectiveness of Quality Management Systems (QMS).
- Lead root-cause analysis and corrective action initiatives.
- Facilitate cross-functional improvement programs and ensure sustained actions.
- Prepare quality and business excellence reports for senior management.
Preferred Qualifications
- Relevant professional certification in quality or operational excellence is preferred.
About AD Ports Group
Publicly listed UAE ports, logistics, maritime, industrial-zone, and digital-services group enabling global trade for businesses.
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