Manager, People and Places Ai Drive Work Transformation

Company Overview

Job Overview

Responsibilities

• Workflow Reimagination & Opportunity Identification
• Systematically identify and size the highest-value P&P workflows for agentic reimagination, prioritizing high-cost, high-demand functions such as HRBPs, TA, and employee support
• Move beyond automating existing steps: define what work should be offloaded to agents, what remains human-led, and where judgment must stay with people
• Build and maintain a prioritized roadmap of workflow redesign opportunities across People & Places
• COE & HRBP Partnership
• Partner with COEs, HRBPs, TA, Rewards, Talent, ER, Mobility, and People Analytics under a “build from the center, drive from the spokes” model — enabling, not gatekeeping, their own innovation
• Operate as a connective layer: help COEs scale their best ideas, solve complex cross-functional scenarios, and connect workflows to shared platforms and data
• Represent P&P’s process and experience agenda to senior stakeholders across HR Tech, T4I, and business partners
• Agentic Workflow Design & Standards
• Define reusable workflow design methods, agentic solution standards, and governance pathways that COEs can adopt directly
• Translate future-state workflows into requirements for HR Tech, T4I, and the Agentic Builder team, ensuring solutions are connected to platforms and data rather than built in isolation
• Partner with strategic vendors to prototype agentic workflows, pressure-test assumptions, and bring outside-in thinking into the team’s patterns
• Team Leadership
• Lead and integrate the merged Process & Experience Design team, combining the former Experience Solutions and Process Excellence functions into one cohesive capability
• Build a team of business analysts and experience designers capable of operating as builders — using AI tools directly, not functioning purely as intake
• Establish clear domain ownership and career paths for team members previously split across two organizations
• Measurement & Scaling
• Define and track metrics for both productivity (progress toward 3x) and employee/candidate experience quality
• Establish a scalable operating rhythm for prioritization, delivery, and adoption of reimagined workflows across People & Places

Qualifications

• 8+ years of experience in business process design, experience design, product management, or a related discipline within HR, People Operations, or a similar function
• Demonstrated experience leading teams through significant workflow or operating model transformation, ideally involving AI, automation, or agentic technologies
• Strong working knowledge of core HR platforms (Workday, ServiceNow, Avature) and how agentic capabilities are being embedded within them
• Track record partnering effectively with centers of excellence and HR business partners without direct authority over their roadmaps
• People leadership experience, including integrating teams from different functional backgrounds (e.g., business analysis and experience design)
• Comfort operating in ambiguity, translating strategic direction into concrete workflow designs and requirements
• Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.