Manager Operations Data and Analytics
Skills
About This Role
Operational Data Quality Management
- Own and manage the monthly aeronautical billing dataset process.
- Ensure reconciliation and validation across AODB, airline, and ground handler data sources.
- Deliver executive-level operational performance reporting including:
• OTP (On-Time Performance)
- Stand utilisation
- GPU/PCA connectivity
- Passenger processing
- Baggage metrics
- Identify new data sources, integrations, AI opportunities, and automation initiatives.
- Design and deliver scalable data solutions using:
- Power BI
- SQL
- Databricks
- Develop and improve operational performance management frameworks and KPI methodologies.
- Solve complex operational and analytical problems using structured decision-making.
- Manage, coach, mentor, and develop team members.
Operations Data & Analytics Governance
- Own and enforce the AMC data governance framework.
- Resolve governance issues across operational data flows and integrations.
- Develop and maintain:
- Data governance policies
- Data quality standards
- Access controls
- Ensure compliance with Abu Dhabi Airports policies.
- Implement metadata management, data lineage, version control, and security standards.
- Engage stakeholders to define reporting requirements and analytics products.
Operations Reporting, Analytics & Tools
- Govern end-to-end operational analytics processes from data ingestion to dashboard delivery.
- Manage the full analytics product lifecycle.
- Produce management reports, business cases, dashboards, and executive presentations.
- Lead automation and AI-enhanced analytics initiatives.
- Develop automated pipelines and intelligent alerting systems.
- Implement tools for:
- Operational monitoring
- Resource optimisation
- Flight movement analytics
Stakeholder Engagement & Collaboration
- Support AMC leadership with strategic analysis and planning insights.
- Collaborate with Operations Planning, AOCC, Commercial, IT, and Finance teams.
- Act as the primary interface with IT, system owners, and data engineering teams.
- Represent Operations Data & Analytics in committees and operational forums.
- Advocate for improvements in efficiency, service delivery, and capacity utilisation.
Health, Safety & Other Responsibilities
- Promote Abu Dhabi Airports values and behaviours.
- Support HSE risk assessment reviews and safety initiatives.
- Encourage reporting of incidents and environmental concerns.
- Monitor team compliance with HSE procedures.
- Perform additional duties as assigned to support organisational priorities.
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