Manager Operations (Afternoon Shift)

About Metro Supply Chain

Role overview

Shift

• The posting describes an afternoon shift, Monday to Friday; the summary states 3:00–11:00 p.m. and the shift details state 2:30–11:00 p.m.

Responsibilities

• Ensure operational success against business plans and budgets and meet customer requirements.
• Improve operational systems for customer service, order management, shipping, and receiving.
• Analyze KPIs and reports, recommend actions, and plan for fluctuations using forecasts and inventory and sales-order reports.
• Coordinate with facility leadership; oversee inventory counts and investigations; manage customer, vendor, and carrier relationships.
• Hire, train, develop, and schedule staff, communicate goals, and provide performance feedback.
• Maintain safety programs, regulatory compliance, and performance in efficiency, quality, and safety.

Experience and education

• Two to five years of 3PL experience and prior logistics operations-management experience focused on process definition and project management.
• Experience using or managing distribution centers.
• Bachelor’s degree in Supply Chain Management, Logistics, or Business Administration, or a combination of education and related experience.

Competencies

• The posting lists customer centricity, collaboration, problem solving, decision making, change management, communication, planning, results orientation, business and financial judgment, and continuous improvement.

Benefits

• Benefits include medical, dental, and vision coverage, life and disability insurance, wellness programs, retirement savings with a company match, team wear allowance, and company and community events.