Manager of Learning and Development

Job Description

Responsibilities

• Learning and Development:
• Develop and implement an enterprise-wide Learning & Development framework aligned with organizational objectives.
• Translate workforce planning and succession processes into targeted capability-building initiatives.
• Lead annual learning needs analysis (LNA) across divisions.
• Establish leadership development frameworks and high-potential programs.
• Embed a culture of continuous learning and performance excellence.

Learning Program Design & Delivery

• Design and oversee technical, behavioral, and leadership development programs.
• Implement competency-based development pathways.
• Leverage digital learning platforms (LMS, e-learning).
• Ensure blended learning methodologies are adopted (virtual, classroom, experiential learning).
• Drive digital transformation within learning systems.
• Promote innovation in learning design and delivery.

Organizational Capability Development

• Partner with HR and divisions to identify skill gaps and future capabilities.
• Drive succession readiness programs and career development frameworks.
• Support change management and transformation initiatives through targeted learning interventions.
• Develop coaching and mentoring frameworks.

Performance & Impact Measurement

• Establish KPIs and ROI measures for all learning initiatives.
• Track learning effectiveness using analytics and reporting tools.
• Conduct post-program evaluations and continuous improvement initiatives.
• Present learning impact dashboards to executive leadership.

Governance & Vendor Management

• Manage L&D budgets and optimize learning spend.
• Develop and maintain L&D policies and governance frameworks.
• Oversee external learning vendors, consultants, and partnerships.
• Ensure compliance with regulatory and mandatory training requirements.

Qualifications

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field.
• Master’s degree preferred (HR, Organizational Psychology, MBA).
• Professional certifications such as CIPD, SHRM, ATD, or equivalent preferred.
• 10+ years of progressive HR experience, with at least 5 years in Learning & Development leadership roles.

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