Manager – Martech Performance & Governance

Overview

• Data & Analytics

• Loyalty (Shukran)

• Customer Product & Martech

• CSi stands for
• C – Customer (CX) → Building seamless, end-to-end customer journeys
• S – Strategy & Analytics → Driving smarter business decisions through data
• i – Intelligence (AI + BI) → Powering everything with AI-led insights

About The Role

Responsibilities

Key Responsibilities

• Define and maintain tracking standards and governance
• Own attribution models and performance measurement frameworks
• Build dashboards and reporting for Martech performance
• Monitor campaign effectiveness and identify optimisation opportunities
• Ensure data consistency across platforms

Qualifications

• 3–5+ years in digital analytics, marketing analytics or Martech
• Experience working with GA4 and marketing performance reporting

Required Skills

• GA4, Looker, Power BI (or similar)
• Attribution modelling and campaign measurement
• Strong analytical and data interpretation skills
• Understanding of marketing funnels and performance metrics
• Why join CSi?
• This is where your role becomes bigger than just a job.
• You’ll get to:
• Work at the intersection of Product, Data, AI, and Customer Experience
• Build solutions that impact millions of customers across multiple brands
• Be part of a high-ownership, high-visibility team
• Solve real business problems—not just execute tasks
• Shape how modern retail operates in the region
• Who should apply?
• If you are someone who:
• Thinks customer-first
• Loves solving problems using data and technology
• Wants to work on AI, Martech, Product, or Analytics
• Enjoys working in a fast-paced, high-impact environment
• CSi is where you should be.
• We’re not just hiring for roles.
• We’re building the future of customer intelligence at scale.
• If you want to be part of something that is strategic, visible, and truly impactful—this is your moment.