Manager - Hospitality & Leisure
Support the smooth execution of operations of hospitality and leisure assets; interface with Development Management on new hospitality and leisure projects/expansions.
Skills
About This Role
Job Summary
Support the smooth execution of operations of hospitality and leisure assets; interface with Development Management on new hospitality and leisure projects/expansions.
Periodic reporting of hospitality and leisure asset performance
Responsibilities
- Maintain a thorough understanding of all drivers and market trends affecting the hospitality and leisure sector
- Receive constant updates from hospitality and leisure operators on asset performance and update Head of Hospitality and Leisure
- Ongoing monitoring, review and pooling of all research documents and source data such as hospitality and leisure databases and reports, STAR information, historical financials, management accounts, forecast P&L etc.
- Creation of reports/presentations on outlooks and trends within the hospitality and leisure sector (UAE, GCC and globally if required)
- Operational performance tracking and monitoring of KPIs (hotel costs and operations), including periodic reviews with all asset operators
- Manage day-to-day relations with hospitality/leisure operators
- Perform in-depth operational analysis (procurement, costs, operational management etc.) on existing portfolio and competitor peer set to assess ongoing asset performance
- Review costs and recommend cost-cutting and procurement measures whilst maintaining product quality and customer service/experience
- Develop and implement operational strategies to improve the value of the portfolio
- Create/modify financial models and feasibility studies and undertake sensitivity analysis for asset acquisitions/disposals/renovations/expansions
- Compile bespoke presentations on results of feasibility assessments
- Undertake property reviews and due diligence
- Completion of periodic review for each asset
- Act as primary interface with Development Management and Construction/Design teams in renovation/expansion of existing assets and construction of new assets
- Assure that capital projects are completed on time and on specification
- Ensure project expansion/renovation/construction is on target
- Update Head of Hospitality and Leisure on project development status
- Ensuring that property requirements for ground lessors, third party lender requirements, local taxing and zoning authorities
Education & Experience
- Bachelor degree in hospitality/property management, engineering, business or economics
- Operational experience with minimum of 10 years’ experience in procurement, facilities management and/or estate management
- Experience in vast array of hospitality/leisure properties: hotels, services apartments, theme/amusement parks etc.
- Experience in PM and FM issues / problems and respective remedial actions
Required Skills
- Effective stakeholder relationship management; conflict resolution / managements skills
- Track record of working with development/design teams on capital projects alongside excellent project management skills
- Ability to train and mentor junior colleagues
- Monitoring of hotel and F&B operations
- Ability to understand financial statements (P&L, Balance Sheet, CF) relating to Hospitality and Leisure operations
- Experience with assessing, analyzing and presenting new investment ideas/concepts -Exposure to initial set up of a hotel or F&B outlet would be a plus
- Strong excel and PowerPoint skills, in order to be able to create financial models and compile intelligence reports
- Logical thinker, creative
- **Company:** Red Castle
- **Employment Type:** Full Time
- **Education Level:** Bachelor
- **Experience:** 10 Years
- **Job Type:** Hospitality, Hotel, Management
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