Manager – Facilities Management

Summary

Operational & Compliance Management

• Ensure all facilities management activities comply with company policies, regulatory requirements, and industry best practices.
• Develop and implement preventive and corrective maintenance programs for all FHG buildings, branches, and facilities.
• Manage Building Management Systems (BMS) to ensure optimal performance and safety.

Financial & Budget Oversight

• Manage the overall operational budget for facilities, property maintenance, and service charges.
• Develop annual business plans and budgets, analyze monthly financial reports, negotiate leases, and approve procurement requests.
• Control total project development costs related to the department.

Team & Stakeholder Management

• Lead, delegate, and monitor the performance of the service team to achieve departmental objectives.
• Oversee administrative activities, including invoicing, purchasing, inventory management, and reporting.
• Manage drivers, office assistants, and ensure efficient support for business operations.
• Influence and collaborate with internal and external stakeholders to achieve aligned objectives.

Vendor & Contractor Management

• Manage relationships with external consultants, contractors, and service providers to meet contracted KPIs.
• Oversee annual maintenance contracts (AMCs), facility service contracts, and authority renewals.
• Coordinate branch fit outs, renovations, and office interior projects in collaboration with external vendors.

Space & Asset Management

• Facilitate office space planning, new joiner placements, and inter office movements.
• Ensure all company vehicles are properly maintained, repaired, or replaced as required.

Regulatory & Contract Administration

• Administer tenancy agreements, authority licenses, and ensure full regulatory compliance.
• Ensure facility related risks are identified, mitigated, and reported in a timely manner.

Knowledge, Skills & Competencies

• Strategic leadership capabilities with strong influencing and stakeholder engagement skills.
• Ability to drive a culture of efficiency, safety, and employee satisfaction within workplace environments.
• Strong problem solving and decision making acumen.
• Excellent project management and change management skills.
• Experience in organisational development and continuous improvement initiatives.
• Resilience and ability to balance operational demands with people-centric decision making.
• Strong negotiation and vendor management skills.
• Expertise in facilities lifecycle management and cost optimization strategies.

Qualifications

• Master’s or Bachelor’s degree in Engineering or Business Management.
• Professional certification such as CFM or equivalent is preferred.

Experience

• Minimum of 12 years of relevant experience, with at least 5 - 6 years in a senior leadership role in a large organization of similar scale and operational complexity.