Manager Data Analytics - Logistics

Role overview

Product roadmap planning

• Gather product requirements from local logistics and performance leaders, regional functional heads, and product owners.
• Build business cases outlining problems and opportunity size.
• Lead prioritization every six months in alignment with logistics OKRs and local and regional needs.
• Coordinate and communicate the product roadmap across involved teams.

Feature development and rollout

• Support central product teams through problem discovery, development, testing, and rollout.
• Identify and monitor success metrics, including setting up reporting dashboards.
• Communicate new developments to stakeholders before and after go-live.

Bugs and product issues

• Help countries address product and technology issues while evaluating their impact.
• Act as the primary contact during product emergencies.
• Prioritize and escalate critical bugs to product support teams for prompt resolution.

Education and experience

• Bachelor’s degree required; advanced degrees or certifications in data analytics or product management are a plus.
• 6–7 years of experience, preferably in logistics, product management, or related roles.
• Food delivery, e-commerce, or q-commerce experience is highly advantageous.

Technical and analytical skills

• Ability to interpret complex data sets and derive meaningful insights and actions.
• Strong analytical and data-driven problem-solving skills; ability to diagnose issues and develop solutions quickly.
• Good knowledge and experience of SQL, BigQuery, and reporting tools such as Google Looker Studio.

Communication and collaboration

• Excellent written and spoken English; Arabic is a plus but not essential.
• Ability to explain complex ideas clearly to diverse audiences across markets and teams.
• Ability to prioritize and complete multiple initiatives with minimal supervision.
• Experience managing internal and external stakeholders to support smooth product operations.