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Account Manager

talabat
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered Today
Account managementPartner relationship managementSalesData analysisExcel or Google SheetsNegotiation

Full Job Posting

Role summary

Account Manager at Talabat in Qatar, responsible for managing and growing relationships with restaurant and vendor partners.

Serves as the main partner contact, helping optimize platform presence, grow sales, and maintain partner satisfaction.

Partner relationships and growth

  • Build and maintain long-term partner relationships and support satisfaction and retention through proactive communication and service.
  • Advise partners with insights to support business growth on the platform.
  • Analyze sales, operational, and engagement data to identify improvements in menu performance, pricing, promotions, and delivery logistics.
  • Share actionable performance recommendations and conduct regular business reviews.
  • Identify upsell and cross-promotion opportunities and improve partner performance.
  • Help optimize menu structure, images, and delivery times; coordinate campaigns and promotional offers to drive order volume.

Coordination and agreements

  • Collaborate with Marketing, Logistics, and Operations to address partner needs and resolve issues.
  • Coordinate onboarding, campaign execution, and issue resolution for assigned accounts.
  • Negotiate and renew commercial agreements.
  • Ensure compliance with service-level agreements and operational standards, including delivery quality and availability.

Qualifications

  • At least 2 years of experience in account management, sales, or partner success; food tech, FMCG, or e-commerce experience is a plus.
  • Strong analytical skills and comfort using data dashboards and Excel or Google Sheets.
  • Excellent communication, negotiation, and interpersonal skills; customer-first mindset.
  • Ability to work independently in a fast-paced environment.
  • Must be a native Arabic speaker.

About the company

Talabat is part of Delivery Hero, a local delivery platform operating in around 65 countries and headquartered in Berlin, Germany.

Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX.

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