Manager - Cloud & Security Customer Service Operations - Network Operations & Support

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

We are seeking an experienced Software Architect - Network Automation with a strong background in enterprise networking, network engineering, and software development. The ideal candidate should possess hands-on experience in designing, implementing, and automating network infrastructure using modern programming and automation frameworks. The candidate must have worked extensively in network operations, network design, or network engineering environments and be capable of identifying automation opportunities, proposing innovative network automation solutions, and leading the development of scalable automation platforms that improve operational efficiency, reliability, and service delivery.

Minimum 8+ years of experience in Network Engineering, Network Operations, or Network Architecture.

Strong knowledge of:

Routing & Switching

WAN Technologies

Data Center Networking

SD-WAN

Network Security & Firewalls

Load Balancers

Cloud Networking (Azure/AWS preferred)

Strong coding experience in Python (mandatory).

Experience developing automation solutions using:

Ansible

REST APIs

Git

Azure DevOps / CI-CD

Infrastructure-as-Code (IaC)

Experience building scalable network automation frameworks and orchestration solutions.

Understanding of software engineering best practices including design patterns, version control, testing, and secure coding practices

Strong mix of Network Architecture + Software Development experience.

Proven track record in delivering Network Automation initiatives.

Ability to propose automation strategies and lead their implementation across enterprise network environments.

Experience working in banking, financial services, or other regulated industries is highly desirable.

Tata Communications, culture is represented by our leadership signature- DRIVE AHEAD. It is how we lead, collaborate, and live our values every day. It is defined through six core behaviours:

Accountability & Ownership

Collaboration

Agility

Can-Do Attitude & Growth Mindset

Innovation & Problem-Solving

Continuous Learning & Skill Transformation.

At Tata Communications, you’ll work on real problems and help build solutions that support businesses and communities around the world. Here, we support your growth through meaningful career opportunities, learning, hands-on experience, and the freedom to explore new ideas.

With us, you can build a career with purpose and impact.