Maintenance Manager
Manage maintenance operations, ensure compliance with safety standards, lead teams, and oversee budgets in multi-site facilities within the food and beverage industry.
Skills
About This Role
Facilities & Maintenance Operations
- Manage maintenance activities across restaurants, retail outlets, warehouses, offices, and central kitchens.
- Ensure all facilities and equipment operate efficiently with minimal downtime.
- Maintain compliance with safety regulations and company standards.
- Coordinate closely with restaurant operations teams to plan and execute maintenance activities with minimal operational disruption.
- Handle emergency breakdowns and critical maintenance issues to ensure continuity of restaurant and kitchen operations.
Preventive & Corrective Maintenance
- Develop and implement preventive maintenance programs.
- Oversee planned and emergency maintenance activities.
- Monitor equipment performance and resolve recurring issues.
- Develop and implement preventive maintenance programs.
- Oversee planned and emergency maintenance activities.
- Monitor equipment performance and resolve recurring issues.
- Monitor preventive maintenance compliance, equipment uptime, response time, and maintenance KPIs to improve operational performance.
Team Leadership
- Lead and supervise maintenance technicians and facilities staff.
- Allocate work assignments and monitor team performance.
- Provide coaching and support continuous improvement initiatives.
Asset & Equipment Management
- Oversee maintenance of kitchen equipment, refrigeration systems, HVAC, electrical, plumbing, and retail assets.
- Maintain equipment records and maintenance schedules.
- Recommend equipment upgrades and replacements where required.
- Manage equipment lifecycle planning including asset condition monitoring, spare parts planning, and support for replacement and CAPEX planning.
Vendor & Contractor Management
- Coordinate and monitor contractors, suppliers, and service providers.
- Ensure maintenance works are completed within timelines and budgets.
- Coordinate with landlords and mall management where applicable.
- Manage specialized contractors and Annual Maintenance Contracts (AMCs) related to kitchen equipment, refrigeration systems, HVAC, fire systems, plumbing, drainage, and related facility infrastructure.
- Monitor contractor performance, service quality, response time, and SLA compliance to ensure effective service delivery.
Budget & Cost Control
- Manage maintenance budgets and operational expenses.
- Monitor resource utilization and identify cost-saving opportunities.
- Support procurement planning for maintenance requirements.
Health, Safety & Compliance
- Ensure compliance with health, safety, food safety, and hygiene standards.
- Conduct inspections and support emergency preparedness activities.
- Ensure compliance with municipality and regulatory requirements.
- Ensure compliance with food safety regulations, municipality requirements, and fire & life safety standards applicable to restaurant and catering operations.
Reporting & Continuous Improvement
- Prepare maintenance reports and KPI updates
- Analyze maintenance trends and improve operational efficiency.
- Maintain accurate maintenance and compliance records.
- Track and report maintenance KPIs including equipment uptime, preventive maintenance completion, response time, contractor performance, and maintenance cost control.
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