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Learning Program Manager - 1 year term

Assent
Ottawa, CAN
Full-time
Mid-Senior
Hybrid
Discovered 1 weeks ago
Learning program managementProgram strategy and executionLearning program governanceProgram measurement and KPI reportingADDIEAdult learning theory

Full Job Posting

Position summary

Designs, governs, and measures scalable learning programs that support organizational goals.

Ensures initiatives are strategically aligned, evidence-based, and measurable, supporting adoption, retention, compliance, and learner success.

Partners with teams to translate business strategy into structured learning programs and maintain governance for continuous improvement.

What you’ll do

  • Translate business priorities into measurable learning programs that drive adoption, retention, and compliance.
  • Define program goals, blueprints, and governance standards for consistency and scalability.
  • Manage initiative intake and prioritization based on strategic importance, impact, and risk.
  • Define success metrics and work with Data & Insights teams to track KPIs through dashboards.
  • Own ADDIE Analysis and Evaluation phases to scope needs and assess effectiveness.
  • Partner with Learning Consultants and Content Specialists to deliver quality programs on time.
  • Align cross-functional stakeholders and continually improve processes and documentation.

What you’ll bring

  • At least 3 years managing learning or enablement programs, or equivalent cross-functional learning coordination experience in a SaaS or technology environment.
  • Ability to translate business goals into structured, outcome-focused programs aligned with organizational priorities.
  • Skill in building repeatable processes, managing intake and prioritization, and delivering within scope and schedule.
  • Comfort defining success metrics and partnering with data teams on dashboards or reports.
  • Working knowledge of adult learning theory, ADDIE, Kirkpatrick, retention, and behavior-change approaches.
  • Organization and attention to detail while managing multiple programs.
  • Strong communication and relationship-building across Product, CX, and Enablement.
  • Experience with LMS platforms and project tracking tools; able to learn technologies such as LEAi, Clueso, or Power BI.
  • Structured, collaborative, growth-oriented approach and ownership of program quality.

Work model

  • The company describes its work model as hybrid.

Benefits and development

  • Benefits include vacation that increases with tenure, benefits packages that vary by country, life leave days, and financial benefits.
  • Flexible work options, volunteer opportunities, and professional development days are offered.

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