Lead Field Services Engineer
Role Overview
All resources, and logistics required to perform services and maintenance activities on customers' site/property.
These activities contribute to, maintain, repair and refurbish sold or existing GEV Power Conversion & Storage products mainly for electrical rotating machines: synchronous & induction motors and generators and excitation systems.
Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Accountable for the quality of own work.
Subject to direct operations supervision/prescribed work instructions/systems checking.
Executes within a well-defined operations framework with a step by step sequence of standard operational tasks.
Key Skills for This Role
Full Job Posting
Job Description Summary
All resources, and logistics required to perform services and maintenance activities on customers' site/property.
These activities contribute to, maintain, repair and refurbish sold or existing GEV Power Conversion & Storage products mainly for electrical rotating machines: synchronous & induction motors and generators and excitation systems.
Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
Accountable for the quality of own work.
Subject to direct operations supervision/prescribed work instructions/systems checking.
Executes within a well-defined operations framework with a step by step sequence of standard operational tasks.
Key Responsibilities
- Perform on-site installation, Commissioning, refurbishment, Startup, Maintenance, Trouble Shooting & Upgrading of synchronous and induction machines and excitation & AVR systems.
- Respond to requests for emergency repairs and services.
- Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites.
- Writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis.
- Provide leadership and technical direction to skilled labor performing work on customer sites.
- Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.
- Prepare timely and accurate technical reports for customer records and a reference for future outages.
Required Qualifications
- Bachelor's Degree in Electrical/ Mechanical Engineering or related discipline from an accredited college or university.
- Minimum of 5 years of field maintenance experience with electrical motors and generators.
- Ability and willingness to travel approximately 80% of the time, as required.
Desired Characteristics
- Ability and willingness to possess and maintain a valid driver's license.
- Ability and willingness to work remotely; as required.
- Ability to work effectively with minimum supervision.
- Strong customer service mindset.
- Prior field services experience.
- Strong organizational skills.
- Prior project management experience.
- Strong oral and written communication skills.
Additional Information
Relocation Assistance Provided: No.
Candidates should be aware that this role involves a client's critical infrastructure; shortlisted candidates would therefore be subject to heightened security checks as directed by our clients.
All personal data will be handled with the utmost confidentiality and in accordance with our data protection policies, solely for recruitment and security purposes.
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