Lead Digital Product Manager
Role Overview
Lead Digital Product Manager on the Digital Onboarding and Servicing team.
The team supports digital onboarding and servicing journeys for Commercial and Corporate and Investment Banking clients.
Key Skills for This Role
Full Job Posting
Role overview
Lead Digital Product Manager on the Digital Onboarding and Servicing team.
The team supports digital onboarding and servicing journeys for Commercial and Corporate and Investment Banking clients.
Role responsibilities
- Lead development and execution of complex digital business plans, programs, and enterprise initiatives.
- Participate in large-scale planning; review and analyze complex digital strategy for product, functionality, and experience areas.
- Influence digital strategy and make decisions based on business, policy, procedure, and compliance considerations.
- Lead a broad team of digital professionals to meet deliverables and drive initiatives.
- Collaborate with peers and managers to resolve issues; potentially lead projects or teams and mentor peers.
- Advise senior leadership on digital products, initiatives, plans, specifications, resources, and long-term goals for complex business and technical needs.
- Lead resolution of complex challenges across multiple areas or the enterprise, coordinate initiatives, and guide others.
- Provide vision and direction to senior leaders on significant digital business plans and programs.
- Drive AI-powered solutions to address customer pain points and improve outcomes.
- Engage professionals and managers across the enterprise.
Required qualifications
- 5+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education.
- 5+ years of financial services experience; commercial or corporate banking is preferred.
- Experience leading major online customer products and significant platform or product redesign definitions and launches.
- Experience in AI, product management or development, program management, strategy, or a related position in a consumer-oriented, technology-dependent environment in financial services or related industries.
Desired qualifications
- End-to-end product management experience from discovery through execution, including strategy, roadmaps, and business cases.
- Ability to translate business needs into analysis, designs, recommendations, and requirements, and support product validity.
- Ability to collaborate across businesses and functional areas and build partnerships at all levels in a matrix environment.
- Ability to manage multiple priorities, work in a fast-paced environment, and lead through ambiguity.
- Excellent verbal, written, interpersonal communication, and stakeholder management skills.
- Knowledge of product management discipline and agile software delivery; experience engaging technology teams and stakeholders.
- Understanding of business transformation, digital, information architecture, software build, design thinking, and service design techniques.
- Proactive, innovative, creative, and recognized as a thought leader or subject matter expert.
Workplace expectations
- Work on-site at an approved location three to four days per week.
- Flexible work hours include overlap with the Pacific time zone.
Posting information
- Posting end date: October 3, 2026; the posting may close earlier due to applicant volume.
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