Commercial Banking Flood Operations - Fulfillment Manager

Wells Fargo is seeking a Lending Operations Manager in Commercial Banking as part of the Commercial Banking Flood Operations Fulfillment team.

The Commercial Banking Flood Operations team is a key control in ensuring Wells Fargo is fully assessing Flood risk and is compliant with the FDPA Policy. Failure to mitigate risk in this portfolio would have significant impacts to the Bank by creating defects that could result in regulatory and policy violations and adverse impact to internal and external customers.

The Lending Operations Manager will be responsible to lead a team that executes on the processing and/or quality assurance reviews on Commercial loans for FDPA and Flood Insurance requirements. This will include oversight of pipeline management, meeting Service Level Agreements, and interaction with front line partners and flood vendors. The Manager will also review processes, solve for root cause issues with urgency and identify opportunities for simplification, as well as, support the development and execution of a risk control framework.

In this role, you will:

Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities

Engage stakeholders and internal partners associated with the Lending Operations functional area

Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area

Participate in the formulation and implementation of new and revised systems, policies, and guidelines

Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies

Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met

Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management

Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers

Manage allocation of people and financial resources for Lending Operations

Mentor and guide talent development of direct reports and assist in hiring talent

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.