Lab Co-ordinator - Dental Lab

Job Type:** Full-time

Job Summary

Responsibilities

• Coordinate and track all incoming and outgoing dental laboratory cases.
• Communicate with dentists and clinics regarding case requirements, timelines, and updates.
• Review prescriptions, digital scans, impressions, and supporting documentation for completeness.
• Monitor case progress and ensure delivery deadlines are met.
• Coordinate shipping and logistics with couriers and dental clinics.
• Maintain accurate records of cases, invoices, and laboratory reports.
• Assist with inventory management and ordering of laboratory supplies.
• Handle customer inquiries and resolve case-related issues promptly.
• Support quality control procedures and ensure compliance with laboratory standards.

Qualifications

• Diploma or Bachelor's degree in Healthcare Administration, Dental Assisting, Dental Technology, or a related field preferred.
• Minimum 1–3 years of experience in a dental clinic or dental laboratory environment.
• Knowledge of dental terminology, restorations, crowns, bridges, implants, and digital dentistry workflows.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and dental practice/laboratory software.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and manage multiple deadlines.

Preferred Skills

• Experience with CAD/CAM workflows and digital dental scans.
• Familiarity with shipping and logistics coordination.
• Customer service and problem-solving abilities.

Benefits

• Competitive salary
• Annual leave and public holidays
• Professional development opportunities
• Career growth within a growing dental organization