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indeed

L4 Data Analyst Apprenticeship

HM Revenue & Customs
Telford, GBR
Full-time
Onsite
£31,096–£33,270
Discovered 5 days ago
Data analysisData visualizationData preparation and cleansingData quality and governanceDashboard and report developmentData interpretation and presentation

Full Job Posting

Apprenticeship overview

HMRC offers a Level 4 Data Analyst Apprenticeship combining hands-on work with structured learning and a recognized qualification.

The 18-month programme provides experience analyzing data, identifying trends, and producing insights to support decisions across HMRC.

Apprentices may be placed in Enterprise Live Services or the Chief Digital Product Office, depending on business needs.

Enterprise Live Services work may support monitoring live-service performance and operational decisions; CDPO work supports digital strategy and improving customer products and services.

Key responsibilities

  • Apply data analysis and visualization techniques; identify, collect, and migrate data between systems.
  • Manage, clean, abstract, aggregate, manipulate, and link datasets for analysis.
  • Summarize and present findings; prepare and cleanse data with guidance.
  • Support projects with data-driven insights and recommendations.
  • Improve service and asset data quality, identify trends and risks, and find opportunities for improvement.
  • Develop service-health and performance dashboards and reports; monitor service data and KPIs.
  • Produce management information, automate reporting and analysis, and support governance and decision-making.
  • Work with stakeholders to deliver actionable insights and help protect live services.

Qualifications and eligibility

  • Level 3 qualification, such as an apprenticeship, A-levels, or BTEC, or equivalent work experience, typically two years in a relevant role.
  • Five GCSEs including English and Maths at Grade 4 (C) or above.
  • Experience using Excel, particularly pivot tables and XLOOKUP, and Microsoft products or similar.
  • Candidates must not already hold a qualification of the same type, content, and level or above; a relevant Level 4 or equivalent qualification makes candidates ineligible.
  • Apprenticeship eligibility requires being 16 or over, having the right to live and work in the UK, and not being in full-time education.
  • Must be able to work at least 30 hours per week, or follow an extended apprenticeship if working part-time.

Essential criteria

  • Strong numerical and analytical thinking and a basic understanding of data concepts and principles.
  • Ability to explain what data shows and engage with technical and non-technical stakeholders; strong written and verbal communication.
  • Ability to organize and prioritize work accurately and collaborate effectively within a team.
  • Interest in using data to improve services, inform decisions, and solve business problems; enthusiasm for learning and development.

Training and contract details

  • The apprenticeship lasts 18 months, with an average of six hours per week reserved for training.
  • The role is conditional on successful completion of the apprenticeship; on completion, the role becomes permanent.
  • The advertised working pattern includes full-time, part-time, flexible working, and job share options.

Pay and benefits

  • The stated salary range is £31,096–£33,270; external applicants join at the pay-band minimum.
  • The Civil Service pension has a stated employer contribution of 28.97%.

Workplace

  • HMRC describes itself as an office-based organization; colleagues are expected to spend 60% of working time in the office.
  • Where the role and home environment allow, colleagues may work from home up to two days per week on average.
  • Available locations vary by placement: Telford for Enterprise Live Services; Salford, Telford, or Worthing for CDPO.

Selection process

  • Candidates complete an IKM data analytics assessment after the vacancy closes; it is timed and pass/fail.
  • The application includes a name-blind CV and a 500-word personal statement; successful candidates are interviewed by video link.

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