Key Account Manager (Pharmacy Chains) - KSA
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Key skills for this role
About the Role
Key Responsibilities: Account Leadership & Strategy: Develop and execute strategic plans for major pharmacy chains in KSA, aligned with overall business objectives and integrate.
Key Skills for This Role
Full Job Posting
Account Leadership & Strategy
- Develop and execute strategic plans for major pharmacy chains in KSA, aligned with overall business objectives and integrated dermatology strategy
- Build and maintain strong relationships with key stakeholders and decision-makers at customer level
- Lead Joint Business Planning (JBP) with customers, defining growth drivers, trade plans, and category opportunities
Sales & Financial Performance
- Deliver volume, value, and profitability targets through effective account management
- Own forecasting, demand planning, and financial performance for assigned accounts (including trade investment optimization)
- Monitor KPIs (sell-in, sell-out, stock, ROI) and take corrective actions to maximize performance
• Commercial Excellence & Negotiation
- Lead commercial negotiations including pricing, trade terms, and promotional plans
- Ensure competitive positioning while maximizing profitability and return on investment
• Execution & Field Alignment
- Ensure best-in-class in-store execution across all touchpoints (availability, visibility, merchandising, promotions)
- Collaborate with field teams to translate account plans into actionable execution priorities
• Omnichannel & Ecommerce
- Drive growth across online and offline channels, including e-commerce platforms
- Optimize digital visibility, content, and promotional activities across customer platforms
- People Management:
- Lead, coach, and develop a team of Key Account Executives / Sales team members
- Set clear objectives, monitor performance, and drive a high-performance culture
- Cross-functional Collaboration:
- Partner closely with marketing, supply chain, finance, and sales teams to ensure seamless execution
- Lead cross-functional alignment to deliver a unified One Galderma approach
• Market Insights & Innovation
- Analyze market trends, competitor activity, and shopper insights to identify opportunities and risks
- Lead successful execution of new product launches and portfolio expansion within accounts
• Compliance & Governance
- Ensure adherence to all company policies, legal requirements, and ethical standards
What We'Re Looking For
- 6 10+ years of experience in Key Account Management within FMCG / Consumer Health / Pharma (dermatology or skincare is a plus)
- Proven track record managing major pharmacy chains or modern trade accounts
- Strong commercial acumen with experience in negotiations, trade planning, and P&L management
- Experience leading and developing teams in a fast-paced, performance-driven environment
- Strong analytical skills with the ability to translate data into actionable insights
- Experience in e-commerce / omnichannel account management is highly desirable
- Excellent stakeholder management and influencing skills with ability to operate at senior levels
- Results-driven mindset with strong ownership and accountability
- Fluent in English; Arabic is a strong advantage
- Willingness to be based in Jeddah, KSA
- Our people make a difference
- At Galderma, you ll work with people who are like you.
- And people that are different.
- We value what every member of our team brings.
- Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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