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Account Lead (Dermatology Skincare)

Galderma

Dubai, UAE

Mid-Senior

3 days ago

Client Relationship ManagementSales StrategyNegotiationBusiness DevelopmentAccount PlanningCRM Software

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Client Relationship ManagementSales StrategyNegotiation

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Overview

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.

We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.

Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy.

They must combine initiative with a sense of teamwork and collaboration.

Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.

We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.

Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.

With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Responsibilities

Develop and continuously improve strategic business relationships with Accounts/Key Accounts to contribute to company vision and enhance sales & profitability across portfolio.
Establishing long term relationships with designated medical professionals to ensure brand loyalty and business growth.
Achieve and exceed assigned business goals, sales targets and KPIs.
Build & drive the implementation of joint business plans with Key accounts.
Ensure brand loyalty and business growth.
Follow up activation of trade marketing activities and improve in store visibility
Close monitoring for Galderma stocks level to guarantee availability with optimum stock level and avoid stock rupture situation
Best allocation for company resources (time, marketing expenses, samples) in liaison with Line Manager.
Maintain continuous engagement with accounts/key accounts enabling the execution of planned strategies to develop mutual profitable business & gather information for future business initiatives.
Gather business intelligence, monitor competitor activity and build revised action plans for improved performance across accounts of responsibility.
Analyze performance and efficiency of assigned accounts by continuously reviewing and reporting on sales performance, market trends and forecasts.
Reviewing sales performance and develop & implement needed action plans with manager.
Submitting activity and results reports, such as daily reports, weekly plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, techniques, etc.
Handling customer (pharmacist) complaints by investigating problems; developing solutions; making recommendations to management.
Comply with all regulations & internal Galderma policies regarding interactions with healthcare professionals.
Adhere to related laws, regulations, Galderma Code of Ethics, and any other applicable Codes and SOPs.
Ensure compliance to Galderma policies and procedures
Ensures excellent medical knowledge related to his/her disease area and product.
Consistently have an integrated dermatology strategy mindset and utilize in day to day roles & responsibilities in current role.
Collect any pharmacovigilance reports and report them to HQ.

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