Key Account Manager - Client Management - Abu Dhabi
Skills
About This Role
Experience
in handling outsource employees and clients / he or she should be aware of UAE labour law.
Serve as the primary point of contact for assigned clients, ensuring a positive client experience and addressing inquiries or issues promptly.
Maintain regular communication to understand clients’ evolving needs and propose relevant solutions.
Sales and Business Development: Proactively identify and pursue new business opportunities within the outsourcing industry.
Develop and execute strategic sales plans to achieve and exceed revenue targets.
Client Relationship Management: Build and maintain strong relationships with clients through regular meetings, calls, and follow-ups.
Understand client business goals and align outsourcing services to deliver value.
Present customized outsourcing proposals and negotiate contracts effectively.
Collaboration and Coordination:Work closely with operations teams to ensure seamless delivery of services.
Coordinate internally to resolve client issues and ensure high satisfaction rates.
Reporting and Analysis:Prepare regular sales and account performance reports.
Analyze client feedback and market data to improve sales strategies and offerings.
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