Junior Sales Specialist - Account Growth
Skills
About This Role
Overview
Given our exciting and progressive growth plans, we are looking for a driven Junior Account Manager to come and join our global business.
Reporting directly to the
Head of Account Management,
- and working with our Partners and our Sales and Onboarding teams, you will be accountable for
- building long-term relationships and driving growth (up-sell/cross-sell) & retention/monetisation
- of the Fresha platform.
- This is a great opportunity for someone looking to take the next step in their sales career. You could be a sales/business development representative that wants to transition into working with existing customers, or you have had relationship management experience in another CSM/AM role but would love to work with the customer Base that Fresha assists - The attitude to want to learn and develop, and desire to achieve targets are what we really value.
- KPIs
- Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform
- Upselling
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Engagement
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
- Consistency
- Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.
- What we are looking for
- Languages -
- Fluent in Arabic + English
- Commercial Growth
- Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry
- Experience -
- 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager
- Motivation
- Shown to be commercially motivated with an ability to adapt and achieve targets
- Initiative
- Self-starter and proactive approach
- Adaptability
- Comfortable working in a fast-paced and changing environment
- SMB
- Experience selling into SMB
- Communication
- Excellent communication and listening skills
• Planning Skills -
Excellent time management
• Work Ethic -
High work ethic
• Creative Thinking -
Problem-solving mindset
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