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Junior Account Manager - Bilingual Mandarin

Eightcap
Melbourne, AUS
Full-time
Entry · 0–2 years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Requirements

  • Native or professional fluency in Mandarin is required, along with good working English (spoken and written); Cantonese is highly regarded.
  • 0–2 years’ experience in client service, business development or a similar customer-facing role; recent graduates are welcome to apply.
  • A genuine interest in FX, CFDs and global financial markets, with a willingness to learn and the curiosity to connect market trends to client opportunities.
  • An interest in client acquisition and business development, with enthusiasm for building relationships and turning conversations into long-term clients.
  • A natural talent for engaging and persuading people, with strong communication skills, commercial instinct and the drive to win clients’ trust.
  • A results-driven, motivated professional with a passion for high performance and a commitment to delivering a premium client experience.
  • Strong organisational skills and attention to detail, with the ability to prioritise tasks in a fast-paced environment.
  • A proactive problem solver who thinks analytically and stays calm under pressure.
  • A deep respect for diversity and the ability to engage effectively with stakeholders from multicultural backgrounds.
  • A coachable approach, with the initiative to ask questions, take feedback on board and grow quickly.
  • A background in telemarketing or professional call centres is considered a plus.

Benefits

  • We have built a performance-driven environment where you’re given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.
  • We also support you through:
  • Ongoing investment in your career development, including technical and professional training.
  • Wellness and lifestyle perks, such as monthly corporate massages.
  • Drinks every Friday.
  • Parental leave entitlements.
  • Staff referral bonus programme.
  • Annual flu vaccinations.
  • Purchased leave.
  • Novated leasing options for vehicle financing and management.
  • A great CBD location with easy access to public transport.
  • A multicultural, collaborative and supportive team culture.
  • Being part of exciting new projects for the company.
  • Regular social activities.
  • Don’t check every box? Apply anyway. We value talent, grit, and the drive to execute over a perfect resume. If you’re ready to grow with us, we’re ready to meet you.

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