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Account Manager

Eightcap
Melbourne, AUS
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

To drive real impact in this role, you will

Grow the Client Base: Support the sales team in acquiring and managing business and wholesale trading clients, building relationships that drive real trading activity.

Onboard with Precision: Guide new business clients through onboarding and compliance verification, getting them trading quickly and correctly.

Stay Market Sharp: Keep your knowledge of forex, indices, commodities and equity derivatives current, and translate our trading platforms and tools into clear value for clients.

Chase the Numbers: Work towards and beyond individual and team KPIs and revenue targets, spotting cross-sell opportunities and flagging new products along the way.

Deliver Standout Support: Provide fast, professional client support across email, phone and chat, keeping CRM records accurate and follow-ups on track.

Keep It Compliant: Ensure every interaction adheres to ASIC regulatory guidelines and internal compliance procedures.

What You'll Bring

A bachelor's degree in finance, business, economics or a related field, or at least 3 years in financial services or sales

Strong communication skills in English, written and verbal

RG146 compliance or willingness to complete certification

A proven track record thriving in high-pressure, target-driven environments

Sharp attention to detail and strong organisational skills

A team-oriented mindset with the ability to work across multicultural teams

Confidence with MS Office and CRM software, and comfort handling data and client records

A highly motivated "hunter" mentality with a solutions-first approach to client needs

Experience with wholesale or high net wealth clients in a brokerage or fintech setting is a strong bonus

A passion for financial markets with a grounding in CFDs and margin trading is a bonus but not essential

What's it like to work at Eightcap?

We have built a performance-driven environment where you're given the autonomy to drive change and the accountability to own the results. We provide a space for the ambitious, adaptable and collaborative to deliver outcomes that fuel our success while building the skills and experience that defines a career.

We also support you through

Ongoing investment in your career development, including technical and professional training.

Wellness and lifestyle perks, such as monthly corporate massages.

Drinks every Friday.

Parental leave entitlements.

Staff referral bonus programme.

Annual flu vaccinations.

Purchased leave.

Novated leasing options for vehicle financing and management.

A great CBD location with easy access to public transport.

A multicultural, collaborative and supportive team culture.

Being part of exciting new projects for the company.

Regular social activities.

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