Jr. Accountant - Accounts Receivable

About This Role

Job Type: Full-time
Work Location: In person

Role Overview

We are looking for a proactive and relationship-focused Accounts Receivable / Credit Control Specialist to join the AR team. The successful candidate will be responsible for managing end-to-end credit control activities, ensuring timely collections, reducing aged debt, and maintaining strong working relationships with clients, funders, and internal stakeholders.

This role requires someone who is confident in following up on overdue payments, able to build trust with stakeholders, and capable of resolving payment issues professionally and efficiently. The ideal candidate should not only chase payments, but also understand client concerns, prevent recurring issues, and make the collection process smoother through strong communication and relationship management.

The role will also provide cross-functional support to the HCMUK team and broader AR functions, including invoice processing and payment reconciliation, depending on business needs.

Core Responsibilities

A. Credit Control

• Monitor and manage outstanding receivables to ensure timely collection in line with agreed credit terms.
• Proactively follow up with clients, funders, and stakeholders via email and phone regarding overdue accounts.
• Build and maintain strong professional relationships with clients and internal teams to support smoother collections.
• Identify reasons for delayed payments and work collaboratively to resolve issues.
• Investigate and resolve payment and invoice discrepancies.
• Prepare aging reports, invoice-wise reports, unresolved case reports, and dispute summaries.
• Maintain accurate records of client communications, payment commitments, disputes, and account status.
• Escalate unresolved or high-risk collection cases to management when required.
• Coordinate with Funders, Bed Management, UK Finance Team, IT, Hospital Service Managers, and internal teams.
• Support accrual preparation and revenue reconciliation.

B. Invoice Processing

• Generate invoices based on contract terms, services provided, or daily rate charges.
• Review and verify charge rates against contract terms and apply necessary adjustments.
• Process and upload invoices into relevant systems such as Odoo or IQVIA within agreed timelines.
• Support IPA chasing, service user confirmation, and supplier setup processes where required.
• Liaise with Hospital Service Managers, Bed Management, Funders, and UK Finance Team.
• Support month-end and year-end closing activities related to revenue recognition and accruals.

C. Payment Reconciliation

• Allocate payments from clients and funders to the correct accounts and invoices.
• Review and analyse remittance advice from NHS and other healthcare payers.
• Identify, track, and investigate unreconciled payments from bank statements and customer accounts.
• Conduct monthly bank reconciliations and customer account reconciliations.
• Prepare reconciliation reports outlining outstanding balances, discrepancies, and actions taken.
• Ensure all reconciliations and adjustments are properly documented.

Qualifications and Experience

• BCom, BBA, MBA, or equivalent accounting qualification.
• Part-qualified ACCA, CMA, or CIMA is advantageous.
• Minimum 2-3 years of experience in accounts receivable, credit control, collections, or a related finance role.
• Experience working with healthcare funders, NHS, LA, ICB, or similar portals is advantageous.

Required Skills

• Strong understanding of credit control, aged debt management, and collection processes.
• Confident in making payment follow-ups through email and phone.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage difficult conversations professionally and tactfully.
• Experience with invoice processing, billing cycles, charge rates, and contract terms.
• Knowledge of payment allocation, remittance analysis, and account reconciliation.
• Understanding of IFRS and IAS related to revenue recognition and services.
• Strong Excel skills, including VLOOKUP and PivotTables.
• High attention to detail and strong analytical ability.
• Proactive mindset with the ability to follow through without constant supervision.
• Able to manage multiple priorities and support different AR functions as needed.

Required Tools / Software

• Odoo
• Locate Care
• LA / ICB / NHS portals
• Microsoft Excel, including VLOOKUP and PivotTables
• IQVIA knowledge is advantageous but not essential

Key Attributes

• Proactive and persistent in following up on overdue payments.
• Relationship-driven, with the ability to build trust with clients and stakeholders.
• Professional, confident, and tactful in communication.
• Solutions-focused and able to resolve issues before they become long-standing disputes.
• Flexible and willing to support different areas within the AR function.

Job Type: Permanent

Pay: Up to AED4,000.00 per month

Application Question(s):

• Have you directly handled payment follow-ups with clients or funders by email and phone?
• Are you confident managing overdue accounts and aged debt reports?
• Do you have experience preparing or working with invoice-wise reports, aging reports, and reconciliations?
• Are you comfortable building relationships with clients and stakeholders to support smoother payment collections?
• What is your salary expectation for the role?
• What is your current visa status?
• Do you require visa sponsorship now or in the future?
• What is your notice period?

Experience:

• Accounts Receivable: 2 years (Required)
• Credit Control: 2 years (Required)
• Collections: 2 years (Required)

Work Location: In person