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indeed

IT & SYSTEMS OFFICER

Tadbeer Agency
Dubai, UAE
Senior
Onsite
AED 4,000 - 5,000/month
Discovered 1 weeks ago
IT operationsIT supportERP systemsCRM systemsNetworkingOffice IT infrastructure

Full Job Posting

Role overview

Manage daily IT operations, support company systems, maintain communication infrastructure, and contribute to technology-driven process improvements.

Responsibilities

  • Monitor and support ERP, CRM, and internal business applications; troubleshoot technical issues and support employees.
  • Maintain telephone and communication systems, manage call routing and user configurations, and coordinate with telecom providers.
  • Coordinate with external developers and vendors on technical issues, updates, enhancements, and maintenance.
  • Assist in testing new features, applications, and system functionality.
  • Help evaluate and implement technologies and research tools to improve operations.
  • Participate in system upgrades and digital transformation initiatives.
  • Set up and manage user accounts, devices, and access permissions; support networks and office IT infrastructure.
  • Maintain data organisation, accessibility, and system availability.
  • Identify workflow optimisation opportunities and support automation tools and digital solutions.
  • Prepare operational reports, track system data, and support management with accurate system-related information.

Required qualifications and skills

  • Bachelor's degree or diploma in IT, Computer Science, Computer Engineering, or a related field.
  • At least 3–5 years of IT operations experience supporting company systems.
  • Relevant experience in IT support, systems administration, or business application support.
  • Basic knowledge of ERP, CRM, networking, and office IT infrastructure.
  • Troubleshooting, analytical, and problem-solving skills; ability to coordinate with vendors and developers.
  • Knowledge of system configuration, user access management, and data handling.
  • Good communication and coordination skills; ability to work independently and support multiple departments.
  • Fluent English and Arabic communication skills.

Salary and benefits

  • Salary is AED 4,000–5,000 per month, negotiable based on experience and qualifications.
  • Other benefits are provided according to UAE Labour Law and company policy.

Work location

  • Position is based in Dubai, United Arab Emirates.
  • Work location is in person.

Joining

  • Immediate joiners are preferred.

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