IT Systems Engineer
Skills
About This Role
Overview
Operate and manage IT systems and infrastructure components (servers, operating systems, applications, services, and related tools).
Monitor system health and performance using logging/monitoring tools; detect, triage, and escalate issues./p>
Provide technical support for internal users and operational teams (Tier 2 support preferred)./p>
Troubleshoot and resolve incidents; assist with root cause analysis where required./p>
Perform routine system maintenance activities (updates, patches, backups, and validation)./p>
Support networking operations including connectivity checks and basic network/service validation./p>
Maintain accurate tickets, documentation, runbooks, and operational procedures./p>
Assist with capacity planning, performance reporting, and continuous improvement of operational processes./p>
Collaborate with vendors and internal teams to implement changes and enhancements./p>
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