IT Support Technician
A critical role in IT support is required, focusing on the installation and maintenance of hardware and software systems. Responsibilities include troubleshooting technical issues and providing support to users across the organization, ensuring smooth operations and timely responses to service requests.
Skills
About This Role
Overview
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
Skills
- Must have at least 2 years of experience in a similar role
- Diploma / Degree in Computer Engineering or Information Technology
- A technical, logical thought process
- An ability to stick to strict deadlines
- An ability to prioritise and delegate
- A keen eye for detail
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