IT Support
Provide Level 1 support for incidents, install and maintain IT devices, escalate issues, and monitor technical problems.
Skills
About This Role
Skills
- Provide Level 1 support for incidents and service requests.
- Install, configure, and maintain IT devices and applications.
- Escalate unresolved issues to higher support levels.
- Maintain support documentation and follow-up activities.
- Monitor recurring technical issues and report findings.
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