IT Project Officer

Role overview

Project coordination and control

• Coordinates IT project delivery, portfolio governance, reporting, and follow-up across the project lifecycle.
• Maintains project plans, milestone schedules, action trackers, dependency logs, and RAID records; follows up with owners and escalates exceptions.
• Organizes governance meetings, prepares agendas and materials, records minutes and decisions, and monitors actions.
• Prepares project status reports and dashboards covering delivery, schedule, budget, scope, quality, risks, issues, and next steps.
• Coordinates testing, acceptance, readiness, communications, training, migration, deployment, operational handover, and hypercare activities.
• Supports project closure, acceptance evidence, outstanding-action handover, financial and procurement closure, lessons learned, archiving, and benefits handover.

Governance, records, and portfolio reporting

• Maintains complete project records and repositories with version control, document classification, and current approved project documentation.
• Prepares timely project and portfolio information, management reports, dashboards, and progress updates to agreed standards and cycles.
• Monitors compliance with the approved framework, stage gates, templates, approval routes, and document standards.
• Consolidates portfolio data, performs quality checks, follows up on deadlines, and prepares portfolio governance materials.

Financial, procurement, and stakeholder coordination

• Maintains budget, commitment, purchase order, invoice, expenditure, and forecast records with Finance, Procurement, and project managers.
• Coordinates vendor documentation, deliverables, milestones, acceptance records, and payment-support information.
• Coordinates information and actions across business, applications, infrastructure, architecture, cybersecurity, data, testing, and service management stakeholders.

Essential requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, Project Management, or a related discipline.
• At least 3 years of relevant experience in IT project coordination, PMO, project support, or technology delivery.
• Working knowledge of project lifecycle practices and experience maintaining plans, reports, RAID logs, action trackers, and project documentation.
• Experience coordinating meetings, stakeholders, deliverables, and deadlines across multiple workstreams.
• Strong organization, attention to detail, written communication, follow-up, analytical, and problem-solving skills.
• Proficiency in Excel, PowerPoint, Word, Teams, SharePoint, and collaboration tools.

Preferred requirements

• CAPM, PRINCE2 Foundation, or equivalent project management qualification is preferred.
• Agile, Scrum, ITIL, Microsoft Project, Planner, or portfolio-reporting experience is preferred.
• Experience supporting enterprise applications, digital transformation, cloud, data, cybersecurity, infrastructure, project financial tracking, procurement, vendor coordination, or governance reporting is preferred.
• Experience in a complex, multi-stakeholder, or regulated organization is preferred.