IT Officer - Nauru Deployment

Position Summary

Network Administration & Infrastructure

• Manage, monitor, maintain, and troubleshoot the hospital's network infrastructure to ensure secure, reliable, and high-performance connectivity.
• Configure and maintain network devices, including switches, routers, firewalls, and wireless access points.
• Manage firewall policies, switch configurations, DNS, DHCP, and other network services.
• Plan, establish, and maintain server rooms and network wiring closets (IDF/MDF setups).
• Ensure network security through the implementation of best practices, monitoring, and regular maintenance.

Systems & Equipment Management

• Install, configure, and maintain desktops, laptops, servers, printers, scanners, and other IT equipment.
• Support and maintain healthcare-related applications, hospital information systems, and other business software.
• Set up and manage audio-visual systems used for telemedicine consultations, meetings, and presentations.
• Install, configure, relocate, and maintain CCTV systems and biometric attendance devices.
• Maintain inventory records of all IT assets and equipment.

Technical Support

• Provide Tier-2 and Tier-3 technical support to hospital staff for hardware, software, network, and printer-related issues.
• Diagnose and resolve system outages and technical problems in a timely manner.
• Assist users with software installations, account management, and system access requirements.
• Provide technical guidance and user training when required.

Documentation & Project Management

• Maintain accurate documentation of network diagrams, system configurations, IT assets, procedures, and project handovers.
• Develop and update IT policies, procedures, and user guides.
• Lead and support IT-related projects, including infrastructure upgrades, system implementations, and facility expansions.
• Coordinate with external vendors and service providers when necessary.

& RequirementsEducation

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field.

Certifications

• Valid Cisco Certified Network Associate (CCNA) certification is mandatory.
• Additional certifications such as Microsoft, Fortinet, VMware, or CompTIA certifications will be an advantage.

Experience

• Minimum of 3–4 years of experience in IT support, network administration, systems administration, or a similar role.
• Experience supporting healthcare environments or hospital information systems is preferred.
• Proven experience managing network infrastructure, servers, CCTV systems, and biometric devices.

Technical Skills

• Strong knowledge of TCP/IP networking, DNS, DHCP, VLANs, VPNs, and firewall administration.
• Experience with Windows Server environments, Active Directory, and Microsoft 365.
• Knowledge of network monitoring and troubleshooting tools.
• Understanding of cybersecurity principles and best practices.
• Ability to diagnose and resolve complex technical issues independently.

Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to prioritize multiple tasks in a fast-paced healthcare environment.
• Strong organizational and documentation skills.
• Ability to work independently and collaboratively within a team.

How to Apply

Application Question(s)

• Are u willing to be relocated to the country Nauru once we hire you for this position?
• Do you have 3 years and more experience in IT?