IT Manager, Workday Platform

Essential Functions

Required Qualifications

• Proven experience (typically 5+ years) leading technical teams — e.g., engineers, developers, or platform operations staff — including direct hiring, coaching, and performance management responsibility.
• Demonstrated success managing relationships with non-technical business stakeholders who own functional requirements, including negotiating priorities and managing expectations.
• Working understanding of SaaS platform delivery models (vendor release cycles, configuration vs. customization, integration patterns, tenant/environment management) and the ability to apply that understanding to team and stakeholder management, even without Workday-specific experience.
• Ability to obtain and maintain federal security clearance.
• Experience running or overseeing operational processes such as incident management, change management, and release coordination for a business-critical platform.
• Strong communication skills, with the ability to flex between technical detail (with engineers/developers) and business impact (with functional stakeholders and leadership).
• Bachelor's degree in a related field, or equivalent professional experience.
• Direct experience with the Workday platform (HCM, Financial Management, Extend, integrations, or reporting).
• Experience partnering specifically with HRIS and/or Finance/Accounting functions.
• Familiarity with ITSM tooling (e.g., ServiceNow) and IT service management practices.
• Relevant certifications (e.g., ITIL, PMP, or Workday-specific credentials).
• #LI-Hybrid
• #LI-CW1
• Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
• Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
• Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or [email protected].
• Nelnet is a Drug Free and Tobacco Free Workplace.
• Use of Artificial Intelligence in Hiring
• We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

Preferred Qualifications

• Direct experience with the Workday platform (HCM, Financial Management, Extend, integrations, or reporting).
• Experience partnering specifically with HRIS and/or Finance/Accounting functions.
• Familiarity with ITSM tooling (e.g., ServiceNow) and IT service management practices.
• Relevant certifications (e.g., ITIL, PMP, or Workday-specific credentials).
• #LI-Hybrid
• #LI-CW1
• Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.
• Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
• Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or [email protected].
• Nelnet is a Drug Free and Tobacco Free Workplace.
• Use of Artificial Intelligence in Hiring
• We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring