IT Manager - Insurance | Saudi Arabia

Overview

------------------------

• The position involves:
• Develop and implement the company’s IT strategy, ensuring alignment with business goals and long-term growth plans.
• Manage and maintain the organization's IT infrastructure, including servers, networks, cloud environments, databases, and end-user systems.
• Oversee the administration, support, and enhancement of core insurance applications and business systems.
• Ensure high availability, performance, and security of all IT systems through proactive monitoring, maintenance, and continuous improvement initiatives.
• Lead cybersecurity efforts, including risk assessments, vulnerability management, security awareness, incident response, and compliance with industry standards.
• Establish and enforce IT governance, policies, procedures, and best practices to ensure operational efficiency and regulatory compliance.
• Manage IT projects, system implementations, upgrades, integrations, and digital transformation initiatives from planning through execution.
• Collaborate with business departments to identify technology needs and deliver solutions that enhance productivity and customer service.
• Ensure effective disaster recovery, business continuity planning, data backup, and recovery procedures.
• Manage relationships with external vendors, technology partners, and service providers to ensure quality service delivery and cost optimization.
• Prepare and manage the IT department budget, monitor expenditures, and optimize technology investments.
• Lead, mentor, and develop the IT team, fostering a culture of innovation, collaboration, and continuous improvement.
• Ensure compliance with Saudi regulatory requirements, cybersecurity frameworks, insurance industry standards, and internal company policies.
• Prepare regular management reports on IT performance, cybersecurity posture, project progress, service levels, and operational risks.

-------------------------------------

• We are Looking for:
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
• Minimum of 7 years of progressive experience in IT infrastructure, systems administration, cybersecurity, applications support, or IT management roles.
• Previous experience within the insurance, financial services, banking, or highly regulated industries is preferred.
• Strong knowledge of IT infrastructure, networking, cloud technologies, virtualization, databases, and enterprise applications.
• Experience managing cybersecurity programs, IT governance frameworks, disaster recovery, and business continuity initiatives.
• Proven track record in leading IT projects, system implementations, digital transformation, and vendor management.
• Strong understanding of Saudi regulatory requirements related to information security, data protection, and technology governance.
• Excellent leadership and people management skills with experience leading technical teams.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication and stakeholder management skills in both Arabic and English.
• Ability to manage multiple priorities, work under pressure, and deliver results within strict timelines.