greenhouse
IT Manager
Pluckers Wing Bar - Corporate
Austin, USA
Manager · 6–10 years experience
USD 115000-135000 / year
Discovered 1 months ago
Full Job Posting
What You Will Do
- Work alongside the existing IT team to deliver infrastructure projects, system deployments, and technical improvements across 34 locations.
- Own vendor relationships, contracts, procurement, and IT budget management.
- Establish and enforce standard operating procedures, documentation, and change management.
- Evaluate the current technology environment and drive improvements.
- Partner with the IT Director on department strategy, staffing recommendations, and long-term planning.
- Lead the team day-to-day — 1-on-1s, workload management, mentorship, and accountability.
- Serve as the primary IT point of contact for operations, marketing, finance, and executive leadership.
- As the department matures, take on full people management responsibilities including hiring, performance reviews, and building out the team.
- Who We Are Looking For
- You have done the technical work. You have managed people. And you did not stop doing one when you started doing the other.
- You are the person who sees a problem and fixes it, whether that means configuring a firewall or renegotiating a vendor contract.
- You have strong opinions about how IT should run and you are not afraid to defend them.
- You are operationally disciplined. You document your work, follow process, and hold your team to the same standard.
- You communicate proactively — leadership never has to chase you for a status update.
- You push back when something does not make sense, and you do it professionally.
- You treat the department like it is yours to build. Because that is exactly what this role is.
Qualifications
- 6–10 years of progressive IT experience with both hands-on technical work and team leadership.
- At least 2 years managing or leading an IT team.
- Strong hands-on experience with Microsoft 365, enterprise networking, endpoint management, and security.
- Demonstrated experience with vendor management, IT budgets, and procurement.
- Multi-location or distributed environment experience required. Restaurant, retail, or hospitality strongly preferred.
- Compensation & Benefits
- Salary: $115,000 – $135,000 annually, commensurate with experience.
- 100% company-paid medical, dental, and vision insurance.
- Paid time off and holiday pay.
- Paid parental leave for qualifying employees.
- Employee discount programs, free food at Pluckers, and company outings.
- Support for certifications and professional development.
- Schedule & Location
- Corporate office in Austin, TX with regular visits to restaurant locations.
- Monday through Friday, 8:30 AM – 5:00 PM. Occasional evening or weekend work for critical infrastructure events or major deployments.
- Local travel with occasional overnight for new store openings or vendor meetings.
- This role has real trajectory. You will help shape how this department grows, who we hire next, and how we operate. If you want to build something and you are not afraid to get your hands dirty while you do it, we want to talk.
About Pluckers Wing Bar - Corporate
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