IT Lab Assistant

Job Purpose

Key Responsibilities & Duties

• Lab Environment Management & Setup: Prepare, configure, and maintain computer labs for undergraduate (BSc) programming/software labs and postgraduate (MSc) advanced cybersecurity practical sessions.
• Lab Environment Management & Setup: Deploy, configure, and manage virtualized laboratory environments (e.g., VMware, VirtualBox, Proxmox, Hyper-V) used for ethical hacking, penetration testing, malware analysis, and network security exercises.
• Lab Environment Management & Setup: Install, update, and license required academic software, IDEs, compilers, database management systems, and specialized security tools (e.g., Wireshark, Metasploit, Kali Linux, Burp Suite, Snort).
• Lab Environment Management & Setup: Set up isolated network segments, firewalls, and sandboxed environments for safe cybersecurity testing and simulation.
• Technical Support & Academic Assistance: Provide real-time technical assistance to faculty members and students during scheduled lab sessions and open lab hours.
• Technical Support & Academic Assistance: Troubleshoot hardware, operating system (Windows, Linux, macOS), and network connection issues promptly to minimize disruption to classes.
• Technical Support & Academic Assistance: Guide students on setting up development environments, tools, and remote laboratory access when required.
• Technical Support & Academic Assistance: Maintain physical inventory and setup for hardware experiments (e.g., microcontrollers, IoT devices, network switches, routers, and cabling).
• System Administration & Maintenance: Perform regular system maintenance, disk imaging, OS deployment, software updates, and security patching across all lab machines.
• System Administration & Maintenance: Monitor lab hardware health, manage user accounts/access control, and enforce university IT usage and cybersecurity policies.
• System Administration & Maintenance: Assist in maintaining lab data backup and recovery procedures.
• Inventory, Safety & Compliance: Maintain an accurate inventory of lab assets, hardware components, peripheral devices, software licenses, and tools.

Requirements

• Education: Bachelor's degree or Higher Diploma in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a closely related field.
• Certifications (Preferred / Advantageous): Cisco Certified Network Associate (CCNA); EC-Council Certified Ethical Hacker (CEH) or entry-level cybersecurity certifications.
• Operating Systems: Advanced proficiency in Linux administration (Ubuntu, Debian, Kali Linux) and Windows/Windows Server environments.
• Cybersecurity Tools: Hands-on familiarity with security analysis tools (Wireshark, Nmap, Metasploit, Burp Suite, Snort/Suricata, SIEM concepts).
• Virtualization & Cloud: Experience configuring virtual machines, virtual networks, and sandboxes (VMware ESXi/Workstation, VirtualBox, or Docker containers).
• Networking: Solid understanding of TCP/IP, subnets, VLANs, routing, firewalls, and basic network troubleshooting.
• Software & Scripting: Basic scripting skills (Python, Bash, or PowerShell) for task automation and setup scripts; familiarity with common programming languages (C++, Java, Python).
• Soft Skills & Core Competencies: Strong problem-solving, diagnostic, and technical troubleshooting abilities.
• Soft Skills & Core Competencies: Excellent interpersonal and communication skills to work effectively with students, faculty, and IT staff.
• Soft Skills & Core Competencies: Ability to work independently, manage time effectively during busy academic term schedules, and prioritize urgent technical support requests.
• Soft Skills & Core Competencies: Commitment to maintaining academic integrity and strict data security protocols within university networks.

Benefits

• Location: Doha, Qatar
• Annual Salary: Market competitive salary
• Tax-Free Income: Salaries in Qatar are exempt from local income tax.
• Private Medical Insurance: Provided for sponsored employees
• Professional Growth: Opportunities for career advancement based on performance and contribution.