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IT Helpdesk Support Engineer

VAM SYSTEMSDoha, QAT1 months agoEntryfulltime
ArabicAzure
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Via Indeed·

About This Role

Job Description We are currently looking IT Helpdesk Support Engineer our Qatar operations.

Required Skills and Qualifications

  • Bachelor’s degree in Computer Science, or a related field
  • Relevant Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
  • Minimum 2 year of hands-on experience Microsoft Client and server platforms as a helpdesk technician
  • Effective communication skills in both written and verbal forms
  • Mandatory: Fluent Arabic & English speaker

Key Responsibilities

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email.
  • support users on a functional level, by offering guidance on how to use systems and equipment.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions.
  • Performing on-site installations and support.
  • Install and configure Windows and other desktop software.
  • Configure and manage connectivity and storage
  • Maintain Windows
  • Protect devices and data
  • Deploy Windows client
  • Locally available candidates may only apply

Joining time frame: 2 weeks (maximum 1 month)

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