IT Helpdesk / IT Support Engineer -Hiring UAE National
Skills
About This Role
Job Purpose
Provide first-level technical support to users by troubleshooting hardware, software, and network issues, ensuring smooth day-to-day IT operations.
Technical Support
- Provide
- L1 support
- for desktops, laptops, printers, and basic network issues
- Troubleshoot hardware, software, and connectivity problems
- Install, configure, and maintain systems and applications
User Support
- Respond to IT support requests via
- ticketing system, email, or phone
- Assist users with login issues, password resets, and system access
- Ensure timely resolution of user queries
System Maintenance
- Perform regular system updates, patches, and antivirus checks
- Maintain IT assets and inventory records
- Assist in system backups and data recovery processes
Documentation
- Log and track issues in the helpdesk system
- Maintain documentation for troubleshooting steps and solutions
Coordination
- Escalate complex issues to senior IT staff
- Coordinate with vendors for hardware/software support
Education
- Diploma or Bachelor’s degree in IT, Computer Science, or related field
Experience
- 0–2 years of experience
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
IT Helpdesk Officer - Temporary
ENOC · Dubai
Job Purpose Provide Level 1 and 24/ 7 Helpdesk support services within ENOC on company-supported computer applications and platforms to ensure secure, reliable and smooth running of the user support function and maintain
Skills
1 weeks ago
Apply Now↗Apply Now ↗Temporary IT Helpdesk Support Specialist
TAJMAC Global FZE · Jebel Ali
Company: TAJMAC Global FZE Assignment Type: Temporary IT Helpdesk Support Services Assignment Location: Dubai, UAE / Work Location Designated for the Assignment Experience Required: 7–9 Years Employment Type: Tempora
Skills
1 weeks ago
Apply Now↗Apply Now ↗IT Helpdesk / IT Support Engineer -Hiring UAE National
TASC Outsourcing · Abu Dhabi
Provide first-level technical support for IT hardware, troubleshoot issues, maintain systems, and assist users with timely resolutions.
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Helpdesk / IT Support Engineer -Hiring UAE National
TASC Outsourcing · Abu Dhabi Emirate
Job Purpose Provide first-level technical support to users by troubleshooting hardware, software, and network issues, ensuring smooth day-to-day IT operations. Key Responsibilities Technical Support Provide L1 support f
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Helpdesk Support Technician
Banline General Trading Co. L.L.C · Dubai
Key Responsibilities: Serve as the first point of contact for employees reporting technical issues via phone, email, or in person Diagnose and resolve hardware, software, and network-related problems in a timely manner
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Helpdesk Support Technician
BANLINE GENERAL TRADING CO. L.L.C · Dubai
Provide technical support by diagnosing issues, maintaining systems, and assisting users, requiring strong problem-solving skills and knowledge of IT infrastructure.
Skills
4 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required