IT Executive
Role Overview
The IT Executive provides day-to-day IT support across the hotel and helps keep technology systems, hardware, software, networks, and hospitality applications operating reliably.
The role supports hotel colleagues and operations while maintaining system security and compliance with company standards.
Key Skills for This Role
Full Job Posting
Role overview
The IT Executive provides day-to-day IT support across the hotel and helps keep technology systems, hardware, software, networks, and hospitality applications operating reliably.
The role supports hotel colleagues and operations while maintaining system security and compliance with company standards.
Support and hotel systems
- Provide first-line support and troubleshoot hardware, software, network, and system issues across hotel departments.
- Maintain PMS, POS, guest Wi-Fi, telephone/PABX, CCTV, access control, and other hospitality technology.
- Install, configure, maintain, and troubleshoot computers, printers, servers, network equipment, and other IT devices.
- Monitor hotel networks, internet connectivity, servers, and critical IT systems.
Security, vendors, and service
- Manage accounts, access rights, passwords, and permissions according to company policy.
- Coordinate with vendors on maintenance, repairs, upgrades, and technical support.
- Assist with updates, upgrades, backups, antivirus protection, and cybersecurity measures.
- Maintain secure IT equipment and systems; inventory hardware, software licenses, and related assets.
- Support hotel events, meetings, conferences, and other operational needs; respond to service requests within agreed timelines.
- Provide basic IT guidance to colleagues and maintain documentation of procedures, configurations, incidents, and maintenance.
Projects and compliance
- Assist the IT Manager with projects, system implementations, upgrades, and other technology initiatives.
- Provide technical assistance during emergencies or critical system outages when required.
- Comply with hotel policies, company standards, data protection requirements, and IT security procedures; maintain confidentiality and protect company assets.
Pay
- Pay is AED 3,500 to AED 5,000 per month.
Workplace
- Work location is in person.
Requirements
- The posting does not state specific education, experience, or certification requirements.
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