IT Business Analyst | KSA
Skills
About This Role
Role Overview
We are looking for a customer-facing IT Business Analyst to act as the primary bridge between our customers and delivery teams.
The role focuses on understanding business needs, translating them into clear technical requirements, and ensuring solutions meet customer expectations particularly across ITSM and Endpoint Management domains.
Key Responsibilities
- Act as the main point of contact with customers to understand business needs and objectives
- Conduct onsite meetings and workshops to gather and clarify requirements from business and IT stakeholders
- Analyze, document, and structure requirements, with a focus on ITSM and Endpoint Management solutions
- Translate business requirements into clear, actionable inputs for technical and delivery teams
- Validate requirements with customers to ensure alignment, clarity, and expectations
- Support successful project delivery by ensuring solutions meet agreed business outcomes
Reqirements
- 3 6 years of experience as an IT Business Analyst or similar customer-facing role
- Strong experience in requirements gathering, analysis, and documentation
- Exposure to ITSM and Endpoint Management solutions is highly preferred
- Excellent communication and stakeholder management skills
- Ability to work directly with customers and cross-functional technical teams
- Willingness to attend onsite customer meetings when required
- Based in Riyadh
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
IT Business Solutions Sr. Specialist
SGS - Saudi Ground Services · Jeddah
Role Purpose: The IT Business Solutions Senior Specialist is responsible for leading the development team in designing, developing, and delivering enterprise applications and digital solutions that support SGS’s business
Skills
Yesterday
Apply Now↗Apply Now ↗IT Business Development Manager(Managed Services)
SAT Microsystems · Jiddah
Company Description SAT Microsystems is a leading IT Service Provider, offering cutting-edge solutions to reduce business costs and complexity across Saudi Arabia, UAE, and 8 other countries. Trusted by hundreds of busin
Skills
1 weeks ago
Apply Now↗Apply Now ↗Mining IT Business Partner (Saudi)
Robert Walters · Riyadh
Our client is a leading mining company, seeking a Mining Business Partner to support the integration of technology, operational excellence, and exploration activities across the organization. This role will serve as a st
Skills
1 weeks ago
Apply Now↗Apply Now ↗Sr. IT Business Analyst
JASARA Program Management Company · Riyadh
Analyze business needs, document requirements, support ERP implementation, improve processes, and manage stakeholders with strong analytical and communication skills.
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Business Analyst
JASARA Program Management Company · Riyadh
Gather and analyze business requirements, support ERP system implementation, improve processes, and manage stakeholders with strong analytical and communication skills.
Skills
2 weeks ago
Apply Now↗Apply Now ↗Sr. IT Business Analyst
Jasara Program Management Company · Riyadh
Job Description The Senior IT Business Analyst is responsible for analyzing business needs, translating them into system requirements, and ensuring that IT solutions effectively support business operations and strategic
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Business Analyst
Jasara Program Management Company · Riyadh
Job Description The Senior IT Business Analyst is responsible for analyzing business needs, translating them into system requirements, and ensuring that IT solutions effectively support business operations and strategic
Skills
2 weeks ago
Apply Now↗Apply Now ↗Sr. IT Business Analyst
JASARA PMC · الرياض
Job Description The Senior IT Business Analyst is responsible for analyzing business needs, translating them into system requirements, and ensuring that IT solutions effectively support business operations and strategic
Skills
2 weeks ago
Apply Now↗Apply Now ↗IT Business Analyst
JASARA PMC · الرياض
Job Description The Senior IT Business Analyst is responsible for analyzing business needs, translating them into system requirements, and ensuring that IT solutions effectively support business operations and strategic
Skills
2 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required