IT Business Analyst

Job Description

Key Responsibilities

• 1.
• Business Analysis* Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional and technical specifications.
• Conduct workshops and meetings with business users to understand requirements.
• Perform gap analysis between current processes and proposed solutions.
• 2.
• System Implementation & Support* Support implementation of enterprise systems such as SAP S/4HANA, SuccessFactors, Ariba, and other business applications.
• Work with technical teams and vendors to ensure correct system configuration and integration.
• Assist in testing, user acceptance testing (UAT), and system validation.
• 3.
• Process Improvement* Identify opportunities for automation and process optimization.
• Recommend technology solutions to improve operational efficiency.
• Document and improve business processes and workflows.
• 4.
• Stakeholder Management* Act as the liaison between business users and IT teams.
• Provide guidance and support to end users on system capabilities.
• Communicate project updates, issues, and risks to management.
• 5.
• Documentation & Reporting* Prepare Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and process documentation.
• Maintain system documentation and knowledge base.
• Generate reports and analysis to support decision making.
• 6.
• Project Support* Participate in IT projects including planning, implementation, and deployment.
• Ensure project deliverables meet business expectations.
• Coordinate with vendors and external consultants when required.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Relevant certifications such as CBAP, PMI-PBA, or SAP certifications are preferred.

Experience

• 3–5 years experience in Business Analysis or IT Business Solutions.
• Experience working with ERP systems such as SAP S/4HANA, SuccessFactors, and Ariba.
• Experience in system implementation, integration, and process improvement.

• Requirements Gathering & Documentation

• ERP Systems (SAP S/4HANA / SuccessFactors / Ariba)
• Stakeholder Management