Sr. IT Business Analyst

Overview

1. Business Analysis

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional and technical specifications.
• Conduct workshops and meetings with business users to understand requirements.
• Perform gap analysis between current processes and proposed solutions.

2. System Implementation & Support

• Support implementation of enterprise systems such as SAP S/4HANA, SuccessFactors, Ariba, and other business applications.
• Work with technical teams and vendors to ensure correct system configuration and integration.
• Assist in testing, user acceptance testing (UAT), and system validation.

3. Process Improvement

• Identify opportunities for automation and process optimization.
• Recommend technology solutions to improve operational efficiency.
• Document and improve business processes and workflows.

4. Stakeholder Management

• Act as the liaison between business users and IT teams.
• Provide guidance and support to end users on system capabilities.
• Communicate project updates, issues, and risks to management.

5. Documentation & Reporting

• Prepare Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and process documentation.
• Maintain system documentation and knowledge base.
• Generate reports and analysis to support decision making.

6. Project Support

• Participate in IT projects including planning, implementation, and deployment.
• Ensure project deliverables meet business expectations.
• Coordinate with vendors and external consultants when required.