IT Business Analyst

Key Responsibilities

1. Business Analysis

   - Gather, analyze, and document business requirements from stakeholders.

   - Translate business needs into functional and technical specifications.

   - Conduct workshops and meetings with business users to understand requirements.

   - Perform gap analysis between current processes and proposed solutions.

2. System Implementation & Support

   - Support implementation of enterprise systems such as SAP S/4HANA, SuccessFactors, Ariba, and other business applications.

   - Work with technical teams and vendors to ensure correct system configuration and integration.

   - Assist in testing, user acceptance testing (UAT), and system validation.

3. Process Improvement

   - Identify opportunities for automation and process optimization.

   - Recommend technology solutions to improve operational efficiency.

   - Document and improve business processes and workflows.

4. Stakeholder Management

   - Act as the liaison between business users and IT teams.

   - Provide guidance and support to end users on system capabilities.

   - Communicate project updates, issues, and risks to management.

5. Documentation & Reporting

   - Prepare Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and process documentation.

   - Maintain system documentation and knowledge base.

   - Generate reports and analysis to support decision making.

6. Project Support

   - Participate in IT projects including planning, implementation, and deployment.

   - Ensure project deliverables meet business expectations.

   - Coordinate with vendors and external consultants when required.

Qualifications

- Bachelor s degree in Information Technology, Computer Science, Business Administration, or related field.

- Relevant certifications such as CBAP, PMI-PBA, or SAP certifications are preferred.

Experience

- 3 5 years experience in Business Analysis or IT Business Solutions.

- Experience working with ERP systems such as SAP S/4HANA, SuccessFactors, and Ariba.

- Experience in system implementation, integration, and process improvement.

Key Skills

- Business Process Analysis

- Requirements Gathering & Documentation

- ERP Systems (SAP S/4HANA / SuccessFactors / Ariba)

- Stakeholder Management

- Data Analysis & Reporting

- Problem Solving & Analytical Thinking

- Communication & Presentation Skills