IT Assistant

Responsibilities

• CAFM Management
• o Manage the implementation and ongoing operation of the CAFM system.
• o Configure and customize the CAFM system to meet the specific needs of the organization.
• o Develop and maintain data standards and procedures for the CAFM system.
• o Train staff on the use of the CAFM system.
• o Generate reports and analyze data from the CAFM system to identify trends and opportunities for improvement.
• o Analyze and identify opportunities for improvement in the utilization of the CAFM system.
• o Collaborate with operations departments to ensure seamless integration of the CAFM system with other business systems.
• o Stay informed about the latest advancements in CAFM technology and evaluate potential upgrades or migration to new systems.
• Technology Infrastructure:
• o Assist in managing and maintaining the company's technology infrastructure, including hardware, telephone, software, and network systems.
• o Monitor system performance including ERP and identify potential issues, taking proactive measures to troubleshoot and resolve problems.
• o Research and recommend new technologies and tools that can improve efficiency, optimize workflows, and enhance operational capabilities.
• o Stay informed about emerging technologies and trends in the technology industry and market needs relevant to the company's operations.
• Support and Training:
• o Provide technical support and training to staff on the use of the CAFM system and other relevant technologies.
• o Develop and implement user guides, knowledge base articles, and training materials to ensure effective technology adoption.
• Communication and Collaboration:
• o Effectively communicate technical information to both technical and non-technical audiences.
• o Collaborate with colleagues across different departments to understand their needs and identify technology solutions to improve their work processes.
• Pay: AED3,000.00 - AED4,000.00 per month