IT Administrator & Procurement

This is an Urgent Requirement for IMMEDIATE JOINING

Job Summary: The IT Administrator & Procurement person will be responsible for providing technical support and assistance to staff in a fast-paced restaurant environment along with Procurement to include Inventory Control – dealing with suppliers, sourcing new products, supplies and suppliers, POs and Order Management. The role involves troubleshooting hardware and software issues, maintaining IT systems, Point of Sale (POS) systems to ensure a seamless and trouble-free experience during working hours of the café.

The right candidate for the job should have extensive FMCG experience - specifically F&B; WITH EXPERIENCE IN MYCOM SYSTEMS only; for a reputed cafe/restaurant business in Jumeirah 1.

**1.

Technical Support:** Provide timely and effective technical support for all back office related tasks in a restaurant environment during restaurant operation hours.

Troubleshooting hardware and software issues related to Mycom POS system, computers, tablets, printers, scanners, CCTV and other retail technology.

Diagnose and resolver network connectivity issues and software configuration problems.

Manage Bio-metric entry for staff.

2**.

Point-of-Sale (POS) Systems:** Instal, configure and maintain MYCOM POS hardware and software systems.

Assist in the set-up and maintenance of cash registers, barcode scanners and receipt/KOT printers.

Train all restaurant staff on POS system usage, troubleshooting common issues and performing transactions.

Provide necessary support for any issues during POS daily closing.

**3.

Hardware and Software Management:** Manage inventory of IT hardware and peripherals, ensuring availability of necessary equipment for retail operations.

Install, configure, and update software applications required for retail tasks, including inventory management.

Network printers and biometric system.

**4.

Procurement:** Manage restaurant supplies and inventory.

Source new suppliers and products.

Oversee contracts and supplier relationships.

Requisitions, LPOs and order management.

Conduct 3 way matching – LPO vs delivery note vs invoices before passing on to accounts.

Good understanding of computer systems, mobile devices and other tech products.

High school diploma or equivalent; associate’s or bachelor’s degree in a related field.

Proven experience in providing IT support, preferably in a retail or customer facing environment.

Proficiency in troubleshooting hardware, software, networking issues and POS related issues.

Familiarity with POS systems (preferably MYCOM) and retail software apps.

Strong communication and interpersonal skills.

Attention to detail and a methodical approach to problem-solving.

Ability to lift, move and instal IT equipment.

Flexibility to work during non-standard business hours and on weekends/holidays, IF required.