Inside Sales Representative

Job summary

Principal responsibilities

• Deliver solutions and identify opportunities that create positive customer experiences using independent judgment and sales methods.
• Initiate and respond to sales inquiries, promote offerings, and answer customer information requests promptly and accurately.
• Follow sales activities through order fulfillment to meet customer requirements.
• Maintain and expand existing accounts through strong service and customer knowledge, including market opportunities, project pipelines, and start dates.
• Coordinate sales strategies with product, materials, field sales, and supplier teams.
• Provide current product information, accurate pricing and quotes, and input on products and final solutions.
• Coordinate customer needs for inventory, delivery lead times, and unit pricing.

Experience and education

• Typically requires less than one year of related experience.
• High school diploma or equivalent.
• Basic Excel skills and knowledge of Microsoft Office and Outlook.
• Beginning demonstrated knowledge of systems such as SAP, ERP, or order management.
• Knowledge of products or services, typically for a specific brand or business line.
• Occasional travel to customer sites or training, including some overnight travel, may be required.

Work arrangement

• The posting identifies the role as hybrid.

Benefits

• Benefits may include paid time off, savings and pension plans, paid holidays, family support, insurance, education assistance, development resources, and wellness programs.
• Benefits may vary depending on the nature of employment.