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Infrastructure Project Manager
Independence Pet Group
Chicago, USA
Full-time
Manager · 10+ years experience
Hybrid
Discovered 3 weeks ago
azurejiraservicenowsharepoint
Key Skills for This Role
azurejiraservicenowsharepoint
Full Job Posting
Key Responsibilities
- Manage day-to-day project coordination for assigned infrastructure initiatives supported by IPH Infrastructure and a managed services provider.
- Partner with service delivery and infrastructure leadership to understand business priorities, manage expectations, and align project work with capacity and governance.
- Own project intake, scope definition, planning, sequencing, execution tracking, and status reporting for assigned infrastructure initiatives.
- Coordinate across infrastructure, cloud engineering, workplace technology, identity, security, enterprise architecture, service delivery, and vendor teams to manage dependencies across technical and operational workstreams.
- Run recurring project meetings, working sessions, and status reviews; identify risks, blockers, and timeline impacts and escalate through the appropriate service delivery and infrastructure leadership channels.
- Lead operational readiness activities, including cutover planning, change communication, support handoff, documentation, and post-deployment follow-up.
- Ensure delivery aligns with IPH infrastructure standards, service management practices, security requirements, and operational governance, and contribute to continuous improvement of intake, coordination, reporting, and delivery practices.
- Required Skills & Abilities
- Proven project management and delivery coordination skills across infrastructure, cloud, workplace technology, or enterprise IT initiatives.
- Clear communication skills with the ability to coordinate across business stakeholders, technical teams, and third-party providers.
- Experience working with infrastructure, cloud, endpoint, identity, networking, security, or enterprise IT service teams.
- Ability to operate effectively in a shared delivery model where execution depends on multiple teams, vendors, and owners.
- High attention to detail and follow-through, with the ability to clarify ownership, escalate blockers, and drive timely resolution across multiple owners.
- Excellent organizational skills to manage multiple concurrent workstreams and a collaborative working style that builds trust across teams.
Education and Experience
- 10+ years of project management, infrastructure project coordination, IT delivery, or technology operations experience.
- Experience managing risks, issues, dependencies, reporting, and stakeholder communication for technology delivery work.
- Bachelor's degree in Information Technology, Business, Engineering, or related field preferred.
- Familiarity with enterprise platforms such as Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Entra ID / Azure AD, and endpoint management.
- Experience using delivery and collaboration tools such as ServiceNow, Azure DevOps, Jira, Smartsheet, or Microsoft Project.
- Experience supporting infrastructure projects in an enterprise shared-services, multi-company, managed services, or matrixed technology environment.
- Experience working with third-party vendors, managed services providers, or distributed delivery teams.
- Experience supporting executive or service delivery reporting.
- PMP, CAPM, Scrum, Agile, ITIL, or related certification is preferred but not required.
- Success Profile
- The successful candidate is a hands-on infrastructure project manager who brings structure, visibility, and follow-through to complex delivery work. They manage details without losing sight of outcomes, communicate clearly across teams, and help ensure infrastructure initiatives are delivered predictably, transparently, and in alignment with service expectations.
- Compensation Chicago Base pay range: $123,774 – $154,718 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.
- #iph
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
- Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
- By continuing with the interview, you consent to this use.
- If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
- You may opt out of text communications at any time by replying “STOP.”
Preferred Qualifications
- Familiarity with enterprise platforms such as Azure, Microsoft 365, Teams, SharePoint, Exchange Online, Entra ID / Azure AD, and endpoint management.
- Experience using delivery and collaboration tools such as ServiceNow, Azure DevOps, Jira, Smartsheet, or Microsoft Project.
- Experience supporting infrastructure projects in an enterprise shared-services, multi-company, managed services, or matrixed technology environment.
- Experience working with third-party vendors, managed services providers, or distributed delivery teams.
- Experience supporting executive or service delivery reporting.
- PMP, CAPM, Scrum, Agile, ITIL, or related certification is preferred but not required.
- Success Profile
- The successful candidate is a hands-on infrastructure project manager who brings structure, visibility, and follow-through to complex delivery work. They manage details without losing sight of outcomes, communicate clearly across teams, and help ensure infrastructure initiatives are delivered predictably, transparently, and in alignment with service expectations.
- Compensation Chicago Base pay range: $123,774 – $154,718 per year. This is the range we reasonably expect to pay at hire. Placement within the range depends on job-related factors such as experience, skills, and certifications. This position is eligible for an annual bonus. Base pay is one part of a total rewards package that includes the benefits listed below.
- #iph
- All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
- Interview Technology Notice:
- Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.
- By continuing with the interview, you consent to this use.
- Text Messaging Notice:
- If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.
- You may opt out of text communications at any time by replying “STOP.”
About Independence Pet Group
Insurance669 employeesFounded 2021
Private North American pet-insurance platform providing underwriting, administration, partner solutions, and pet services.
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