Infrastructure Manager

As an Infrastructure Manager within Civica's Infrastructure Services team, you will lead a geographically distributed team across the UK and India, responsible for delivering secure, resilient, scalable and cost-effective infrastructure services that underpin Civica's global operations. This is a critical leadership role for an experienced infrastructure professional who combines strong technical expertise with exceptional people management and delivery capabilities.

You will lead a team of Infrastructure Engineers and Senior Infrastructure Engineers, managing operational excellence, service reliability, infrastructure projects, and continuous improvement initiatives across a complex hybrid technology environment. Balancing strategic transformation programmes with day-to-day operational demands, you will ensure the business has the robust infrastructure foundation it needs to operate effectively every day.

This role offers the opportunity to play a key part in Civica's wider IT transformation journey, including major initiatives such as data centre exit programmes, cloud modernisation, infrastructure optimisation, automation and resilience improvements. You will also lead the delivery of cutting-edge infrastructure projects leveraging Microsoft Azure, Platform-as-a-Service (PaaS) technologies, containerised platforms and emerging AI-enabled infrastructure capabilities.

Leadership of remote and geographically distributed teams.

Infrastructure delivery and operational management.

Resource, project and capacity planning.

Incident and escalation management.

People leadership, coaching and performance development.

Risk, dependency and stakeholder management.

Continuous improvement and service quality focus.

FinOps, optimisation and cost awareness.

Strong communication and decision-making skills.

Technical understanding of Azure and hybrid infrastructure environments.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.