Information Technology Project Coordinator

Job Summary

It Project Coordinator

1. Project Coordination & Tracking

• Track project progress against scope, timelines, and deliverables
• Coordinate day-to-day project activities and follow-ups
• Assist senior project managers in project execution and governance
• Manage small-sized projects independently when required
• Ensure project milestones and deliverables are achieved on schedule

2. Project Documentation & Reporting

• Prepare and maintain:
• Project plans
• Status reports
• Risk and issue logs
• Meeting minutes
• Action trackers
• Develop executive summaries, dashboards, and management presentations
• Generate regular management and project progress reports

3. PM Tools & Process Management

• Utilize project management and tracking tools such as:
• Planview (preferred)
• JIRA
• Support project governance and process standardization initiatives
• Contribute to continuous improvement within the PMO/project management function

4. Quality Assurance & Testing Support

• Support User Acceptance Testing (UAT) and QA activities
• Prepare and execute test scripts and test cases
• Identify, document, and track defects/bugs
• Coordinate with vendors and technical teams for issue resolution and retesting

5. Training & Procedure Documentation

• Prepare:
• User guides
• Standard operating procedures (SOPs)
• Training materials
• Conduct end-user training and knowledge transfer sessions for new systems and processes

6. Demand & Resource Coordination

• Support demand management activities
• Assist in resource and capacity planning processes
• Coordinate with stakeholders to track project resource utilization

Core Competencies

• Strong organizational and coordination skills
• Analytical and problem-solving abilities
• Excellent communication and stakeholder management skills
• Attention to detail and accuracy
• Ability to manage multiple tasks simultaneously
• Team collaboration and time management

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field

Preferred Qualifications

• PMP / CAPM / PRINCE2 Foundation (preferred)
• Agile / Scrum exposure preferred
• Experience in PMO or enterprise IT project environments preferred

Experience

• 4–7 years of experience in:

• IT Project Coordination

• PMO support
• QA/UAT support
• IT project reporting and documentation