Information Technology Officer
Role Overview
Troubleshoot and resolve technical problems involving computer software and systems, and recommend technical solutions to business problems.
Analyze and implement process improvements; operate computer and peripheral equipment.
Support, manage, and maintain applications and user accounts; keep records of data communications, issues, remedial actions, and installations.
Train users and coordinate telecommunications planning, design, operations, maintenance, and resource allocation, including client/server support.
Advise others on administrative policies and procedures, technical problems, priorities, and telecommunications methods.
Key Skills for This Role
Full Job Posting
Position summary
Troubleshoot and resolve technical problems involving computer software and systems, and recommend technical solutions to business problems.
Analyze and implement process improvements; operate computer and peripheral equipment.
Support, manage, and maintain applications and user accounts; keep records of data communications, issues, remedial actions, and installations.
Train users and coordinate telecommunications planning, design, operations, maintenance, and resource allocation, including client/server support.
Advise others on administrative policies and procedures, technical problems, priorities, and telecommunications methods.
Additional duties
- Assist management with hiring, training, scheduling, evaluating, disciplining, motivating, and coaching employees.
- Maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
- Follow company policies, protect company assets, communicate professionally, and meet quality expectations.
- Identify and implement ways to improve efficiency, productivity, quality, safety, or cost savings.
- Use computers and POS systems, visually verify information, and perform other reasonable duties as requested.
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Preferred qualifications
- A technical, trade, or vocational school degree is preferred.
- At least 2 years of related work experience is preferred.
- No supervisory experience is specified as a prerequisite; the posting states no supervisory experience.
- No license or certification is specified.
Schedule and location
- Full-time schedule.
- The position is not remote and is located at Al Emreef Street in Dubai.
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