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Guest Experience Expert

The Luxury Collection
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 days ago
Guest experienceGuest request handlingHotel operationsLocal area informationReport completionGuest communication

Full Job Posting

Position summary

Support guests throughout their stay by delivering a range of services and making transactions and interactions memorable.

Guest experience duties

  • Take initiative to address guest requests and operational needs throughout the guest stay.
  • Complete reports and share highlights of the local area.
  • Follow company policies, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain professional appearance and communication and perform other reasonable duties as requested.

Preferred qualifications

  • A high school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required.
  • No license or certification is specified.

Schedule

  • Full-time schedule.

Workplace and physical requirements

  • The role is not remote and is based at the hotel in Dubai, United Arab Emirates.
  • The work involves standing, sitting, or walking for extended periods and moving items weighing up to 10 pounds without assistance.

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